Services

24 hour towing in Mission and Edinburg

Our towing service answers 24 hours a day, nights and weekends included. Call either shop, Mission or Edinburg, and someone picks up. If we repair your car, the tow is free, whether insurance pays for the repair or you do.

Free tow when we do the repair

The deal is simple. If your car comes to Collision Masters and we fix it, you don't pay for the tow. It doesn't matter if the repair goes through insurance or you pay out of pocket.

If you need a tow and the car is not coming to us for repair, ask about the cost when you call, before the truck goes out. That way there are no surprises.

After a wreck: what Texas says about accident tows

Towing in Texas is regulated by the Texas Department of Licensing and Regulation, TDLR. According to TDLR, a tow from an accident scene is a non-consent tow, and it stays non-consent even if you sign something at the scene.

That matters for what you sign. At the scene, the paperwork you sign covers charges for the tow only. It does not cover repairs. A tow ticket is required when you are there. And TDLR says you and the tow operator only need to agree to take the car somewhere other than the storage lot. In plain words, you can ask for the car to go straight to the shop you picked.

Where we tow

We tow across the Rio Grande Valley and statewide. Our Mission shop sits on Expressway 83 on the west side of the Valley, and our Edinburg shop is at 11700 Rooth Road. McAllen sits between them. Whether the car is stuck in Mission, Edinburg, McAllen, Pharr, or Weslaco, call the shop closest to you.

We tow on a flatbed. The whole car rides on the bed, so no wheels drag on the road. That matters after a wreck, when a wheel or the suspension may already be damaged.

What to do while you wait

If the car is in a lane and you can move it safely, get it to the shoulder and turn on your hazards. Before anything gets moved, take photos of both cars, the plates, and the other driver’s insurance card.

When you call us, tell us where you are, what you drive, and whether it still rolls. That tells the driver what to expect when he gets there.

Tow at night, estimate in the morning

The phones answer around the clock. The shops are open Monday to Friday, 8 AM to 5:30 PM, and that is when we start on the estimate. If your car comes in on a Saturday night, it is at the shop when we open Monday, and the estimate is free like always.

How a tow works

  1. 01

    Call either shop

    Mission (956) 519-8414 or Edinburg (956) 380-3368. Both numbers answer 24 hours a day.

  2. 02

    Tell us where and what

    Give us the location, the vehicle, and whether it rolls.

  3. 03

    Flatbed pickup

    The car goes on the flatbed and comes to the shop, or to the place you agreed on.

  4. 04

    Free estimate

    We look the car over and write the estimate. If we do the repair, the tow costs you nothing.

Questions

Frequently asked questions

Do you tow 24 hours a day?

Yes. Our towing answers 24 hours a day, nights and weekends included. Call either shop. Both numbers answer around the clock.

How can I get a free tow?

Have us repair the car. If we fix it, the tow is free, whether insurance pays for the repair or you pay yourself.

How much does a tow cost if you don’t do the repair?

Ask when you call, before the truck is sent out. The free tow is for cars we repair.

What can I sign at an accident scene in Texas?

According to TDLR, at the scene you can only sign for charges related to the tow, not for repairs. A tow ticket is required when you are present.

Can I choose where my car is towed after a wreck?

TDLR says you and the tow operator can agree to take the car somewhere other than the storage lot. Tell the driver you want it taken to Collision Masters in Mission or Edinburg.

Do you tow outside the Valley?

Yes. We tow across the Rio Grande Valley and statewide.

Who do I report a towing company to in Texas?

Towing in Texas is regulated by TDLR, the Texas Department of Licensing and Regulation, so that is where tow complaints go.

Ready to bring your car in?

Walk in during shop hours or give us a call. No appointment needed.

Call MissionCall Edinburg